Report a scam

Reporting will not always recover your money, but it is important. It feeds investigations, builds the case against the fraudsters, and helps warn other people. Every agency below is official and free to use.

Before you report, gather this

Having the details ready makes your report faster and stronger.

  • Transaction IDs or hashes, and every wallet address involved
  • The amount and date of each payment or transfer
  • Screenshots of websites, apps, profiles, dashboards and conversations
  • How the scammer first contacted you, and on which platform
  • Any names, phone numbers, emails or company details they used

Keep these details safe

Give this information only to the official agencies and to your own bank or exchange. Never hand it to someone who contacts you offering to recover your funds, and never share your seed phrase, private keys or passwords with anyone. Legitimate agencies will never ask for them.

In another country? Search for your national fraud or cybercrime reporting centre, or start with eConsumer.gov, which shares reports across more than 40 countries.

Also contact these directly

Alongside an official report, reach out to the organisations closest to your money. Speed matters most here.

Your bank or card issuer

Call the number on the back of your card. Ask them to stop or recall the payment and to watch your account. Do this first if money moved from a bank account or card.

Your crypto exchange

Report the transaction and the receiving wallet address to the exchange's support and compliance team. They may be able to flag or freeze linked accounts.

Your local police

File a report with your local police or use your country's non-emergency line. A police reference number is often needed for banks and insurers.

Offered a way to get it all back?

Be very careful. Recovery scams target people right after they report a loss. Learn the warning signs before you trust anyone.

Spot recovery scams
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